INSIGHTS Webinar: Qualtrics Presents Providence Health + Swedish Cancer Institute: Reimagining Check-in at Multi-treatment Cancer Centers About Did you know that just 72% of consumers across the industry find it easy to check in and register for healthcare services?...
INSIGHTS Lost in Translation: The High Cost of Language Barriers in Healthcare Imagine moving to a country like Italy or Japan with only a basic grasp of the local language. Now, picture yourself in an unfamiliar city, suddenly experiencing sharp chest pain. You rush...
INSIGHTS Payers, It’s Time to Reimagine the Provider Experience The US healthcare system is shifting. While we have made significant technological advancements and improved the member experience, we must now turn our attention to a vital, often overlooked piece of the...
INSIGHTS Webinar: Activating the Providence Brand by Redefining the Experience for the Underserved Population About Customer needs are at the heart of decision-making at Providence and many health systems. To best meet the needs of these customers, we have to truly...
INSIGHTS Financial Clarity: How Improving the Financial Experience in Healthcare Can Encourage More Patients to Stop Delaying Care I recently came across a LinkedIn post from Cedar highlighting how the financial experience matters more than ever as patient financial...
