Technology Enablement for a Pharmaceutical Company

Industry: Pharmaceutical
Topic: Digital Transformation, Innovation

Problem Statement:

A global pharmaceutical company experienced challenges with fragmented or non-existent technology solutions in key Clinical Operations and Medical Information areas, resulting in compliance and quality assurance risks. The company needed a mature technology landscape to solve for inefficiencies, while collaborating on new product development activities.

Our Approach:

We conducted a global technology assessment to evaluate existing systems, collect system metrics, and review current manual processes, thereby seeking opportunities for automation.

Results:

Our team developed a qualitative and quantitative vendor selection methodology to select suitable vendors, thereby helping ClinOps and Medical Information organizations achieve their digital aspirations. For ClinOps, it enabled seamless submission and responses of investigator-initiated studies via a global portal, including standardized document management and content creation. For Medical Information, it enabled advanced content management capabilities, streamlined employee processing, and transformed the MSL experience.

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