Three AI Technologies You Probably Haven’t Heard Of

Generative AI is all the rage, and there are so many other types of AI that are making a splash as well. Let’s dive into three lesser-known, but amazingly impactful types of AI: Emotion AI, Ambient Digital Scribes, and Edge AI.
Feeling the squeeze: Why the sandwich generation requires a tailored experience

Nearly a quarter of American’s consider themselves part of the sandwich generation, yet this generation of parents – those caring for children and aging loved ones at the same time – are routinely overlooked.
Personalization at Scale: 10 Examples of Brands Getting It Right

Traditionally, organizations offered broad, generic products and services, but over the past decade, they have shifted to providing more personalized experiences tailored to specific customer segments or personas.
The world’s first happy moving company, with Ron Holt

Hyper-personalization comes to banking, with Anson Vuong

The One to One (near) Future, with Don Peppers

Humanity in the loop, with Monty Hamilton

Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
Rise of the machines, with Rik Reppe & Anand Balasubramanian

Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen books.
Assessing And Enhancing Organization Wide CX Strategy

Advancing CX Capabilities To Further Drive Experiential Impact
